As we all know, the eCommerce sector is undergoing remarkable transformation ever since last year with burgeoning online shopping trends everywhere around the globe. The comfort of shopping on the go has made a large number of populations made shopping online a runaway hit. But, have you ever thought about the reason behind its success? Yes, it is the shipping solutions that make the difference! Thanks to b2b fulfillment services that helps in streamlining the shipping process.
Do you know more than seventy per cent of the customers say they regard prompt delivery as one of the most important criteria while they go shopping online? They want to check the progress of shipping and visit the tracking page now and again. These customers make up the lion’s share of retailers’ business. Does any business/ retailer want to lose them? The answer is always no.
Let’s come to the big picture. The significance of fulfiling deliveries on or before the scheduled delivery time is most vital when you open a retail store online. As a result, the B2B industry is also undergoing remarkable growth since it is an integral part of the eCommerce sector. The B2B companies, merchants, wholesalers, distributors and retailers become part of the fulfilment process. The core function of B2B fulfilment is to ship products in large quantities to other businesses rather than to customers directly. B2B fulfilment helps companies and businesses stock up products and resell the same to customers through multiple sales channels. Therefore, the need for a reliable and robust logistics service provider implementing B2B fulfilment services has become paramount.
With the increasing need to keep end consumers happy, every business has to ensure that their orders get delivered on time, indeed at the location specified. If a business fails to implement ecommerce order fulfillment properly, no matter how it proclaims the brand, it goes in vain. Hence to ensure repeat customers, the business has to optimise ecommerce shipping fulfillment. As we know the significance of order fulfilment service, let’s go deep into the topic.
What constitutes ecommerce order fulfillment?
The top ecommerce fulfillment companies streamline their fulfilment operations to keep everything in order. There are some essential steps in implementing order ecommerce shipping fulfillment. Let’s look into each of these operations.
1. Storage and Warehousing Solutions
The first step in ecommerce order fulfillment is finding a solution for proper storage and warehousing operations. Warehousing solutions ensure products are stored safely and arranged in such a way that it provides easy accessibility. With the help of technology modern-day warehouses are backed by robotics which use automated systems, robots and dedicated software to transport and move materials inside them. Besides, it further reduced the dependence on staff and improved efficiency. Such warehousing solutions keep track of the inventory quickly and play an indispensable role in process automation.
2. Handling Inventory
From storage and warehousing solutions, we shall proceed to the next step in ecommerce order fulfillment -handling of inventory. Inventory management provides records of the products maintained and informs about when a product is to reordered while it reaches the minimum level. A fully automated warehouse keeps tabs on inventory management. The persons in charge can access the updates within no time. With the help of integrated inventory management, businesses can obtain the stock of materials across multiple channels through the tap of a button. Besides, it facilitates data analysis for assessing future demands and helps in forecasting as well. The result is high customer satisfaction that opens up the opportunity for more business growth.
3. Handling Orders
Order management is an inevitable step involved in ecommerce order fulfillment process. Order management begins when the customer places the order and ends with the processing of the order received. With the help of order management software, top ecommerce fulfillment companies and b2b fulfillment services cut down the time required for processing the order. Order management streamlines the hectic process of receiving, tracking and fulfiling orders. When you have bulk orders, order management automation assumes great importance. Furthermore, it enables omnichannel store fulfilment by which businesses can process orders across multiple channels effortlessly. Automation in order processing also ensures that the changes in inventory after order fulfilment gets reflected on the warehouse and inventory management system.
4. Order Pickup and Packaging Service
The ecommerce order fulfillment continues after order processing to the next step to offering picking and packaging solutions. In most of the eCommerce fulfilment centres during order processing, the order is picked and move on to select the ideal packaging material. Once it is packed properly to ensure safe protection during transit, a label is affixed with the essential details. Picking and packaging must be done with utmost care as any wrong information provided on the package can delay the shipment. Further, if the packaging is not proper, it may cause damage and leads to a negative consumer experience. Finally, it is reflected in the goodwill of the brand as well.
5. Transportation and Logistics Management
One of the most vital steps in ecommerce order fulfillment, transportation and logistics management begins after packing and labelling. From the eCommerce fulfilment centre, the goods get transferred to a suitable vehicle for last mile delivery. All businesses should ensure that the shipping companies deliver the merchandise promptly because it is the most crucial among the customer touchpoints. Helping customer orders reach their location on time enhances customer experience. Make sure you get the right eCommerce fulfilment partner that makes your customers content.
Also, ecommerce order fulfillment takes into account the returns from customers due to many reasons. Referred commonly as reverse logistics, it is the movement of goods from the end-user for servicing or disposal. Proper ecommerce shipping fulfillment comes complete with the support for reverse logistics service as well.
Boorna Freight and Logistics
Boorna.com is one of the most versatile shipping platforms offering complete transportation solutions for B2B services provides storage, eCommerce solutions and efulfilment apart from pallet distribution, FTL and LTL and express transportation for optimising deliveries. Book loads at boorna.com where you can enjoy instant and transparent pricing while hiring vehicles that are ideal for your unique requirements. Track orders in real-time and get 24/7 customer support while we implement ecommerce order fulfillment on your behalf!