We all know that the shipping expectations of business eCommerce clients vary from that business to customer eCommerce providers. If you run an online store that provides products to meet the needs of other business customers, then B2B express shipping can fulfil your needs. Express transport for business-to-business customers aims at providing adaptable and scalable shipping solutions to deliver shipments faster. It helps the quick movement of goods by removing the downsides in all other shipping methods.
Usually, express transport for business includes same-day and next-day pickup and delivery and three business day international delivery services. Identical to b2c online business, a b2b ecommerce website like to receive their consignments on time, in the quantities specified. In this article, we have listed down a few failsafe strategies for B2B businesses to make fulfilment a rewarding experience by working on good terms with logistics partners.
1. Develop Good Relationship with Shipping Partner
One of the most important considerations is to foster a relationship with the logistics partner. It lets your business adhere to the client’s requirements better. You run an online B2B store with no private fleets or carrier network where your client requires urgent receipt of shipment; your logistics partner saves you from the embarrassing situation through their express transport service. We are aware that in B2B business, replenishing goods at regular intervals is a must. When you partner with cargo delivery services that offer express transport service for fast inventory movement, it ensures that your business customer gets on-time delivery. Further, such load movement provides cost savings when you rely on express transportation frequently with an eCommerce delivery partner. Thus, businesses can avail of low, affordable shipping charges while benefiting from fast and prompt shipment transfer.
1. Know the Significance of Timely Delivery
In B2B eCommerce, we cannot undermine the need for urgent inventory transportation. Express transport service serves as the lifesaver for B2B eCommerce businesses under such instances. While partnering with an express transport service provider B2B eCommerce ensure reliable deliveries that help replenish stock to begin uninterrupted sale of shipped goods. A carrier service relying on a robust transportation management system (TMS) facilitates end-to-end visibility in real-time for both parties involved. Also, a carrier network that uses advanced tracking technology can provide shipment status during transit. The B2B business depending on carrier services with express transport solutions must ensure that they rely on dependable technology for offering complete transparency in the movement of shipment from pickup to the delivery point. Check the measures adopted by your logistics partner to tackle rare cases of delay in shipment delivery. Your eCommerce delivery partner needs to meet the needs of B2B eCommerce shipping, particularly regarding on-time delivery and tracking in real-time.
3. Scheduling and Route Optimisation
If there is no route scheduling, there is no proper movement of the shipment. Route scheduling allows transportation services to find the most optimised routes to minimise costs. Today, with the help of routing and scheduling tools, the logistics service provider can identify the ideal shortest path for each order to make the fastest delivery possible, particularly if you opt for express transport service. The advantage of using route optimisation software is that it considers the situations in real-time, for example, the traffic conditions, the equipment and personnel available for smooth transfer and movement of the shipment. If your eCommerce logistics partner faces contingencies due to the traffic or weather conditions during the journey, they can avail of quick fixes through route optimisation software. It addresses any constraints on the road to avert any incidence of slow or failed delivery. And therefore, the transport route schedule is regarded as a key performance indicator (KPI) for last-mile delivery in B2B eCommerce logistics.
4. Get Feedback from Customers
Always ensure that you receive customer feedback from your eCommerce business customers to check if they are satisfied with the promptness at which your delivery partner fulfils orders. The reason is that you can easily find out the pain points at a very early phase. If possible, you can take proactive steps to alleviate or ward off the issues. When a business customer places orders, in most cases, it constitutes bulk shipments with higher-order values. When the stock reaches the reorder level, there is every chance that they rely on you for repeat purchases. Therefore, you must develop a relationship with your clients to further your sales. Hence, getting feedback from your business clients would help you improve returns. Check if your customers are satisfied with the services offered by your goods transportation services partner. Take note of the factors they dislike and address them asap by providing your customers with apt solutions in consultation with your express transport partner if you find any deviations from customer expectations. Rely on a logistics service that incorporates digitalisation in its operations to ward off any sudden, unexpected constraints during shipment transit.
Boorna Freight Solutions
Get all your e commerce business to business freight movements implemented through Boorn Freight Solutions. A versatile digital platform for load movements at any time, Boorna Freight offers its customers several forms of services such as express transport for eCommerce companies, eFulfilment, storage solutions, pallet distribution, full truckload, less than truckload and many more services including, space delivery solutions. Get the lowest rates for shipping and receive quotes instantly using our advanced shipping calculator. We offer courier comparisons where you can take advantage of the rates from our courier partners that provide the lowest quotes notifications in real-time.
Our intuitive tracking solutions give updates of transit goods mile by mile. Military-grade encryption secures your data and, flexible payments take the burden away from you. Explore more on boorna.com to speed up your deliveries to business clients through our B2B express transport solutions.